For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.

However, winning too often will see your account with bet365 restricted. This is why bookmakers don't like professional gamblers who consistently win. It is bad for business, and bookmakers are out to make money, not lose them.