If the game finishes 0-0, we will refund your stake if the bet loses. Bets placed from your Withdrawable Balance will be refunded to your Withdrawable Balance and bets placed using Bet Credits will be refunded as Bet Credits. This offer will not apply where a bet has been fully Cashed Out.

For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.